How Technology Can Improve Staff Productivity and Patient Satisfaction

Two medical professionals looking at a chart

The pandemic may seem like it was a lifetime ago, but it was only a few short years, and we’re still feeling the changes today. In the worst of the crisis, healthcare facilities struggled to stay afloat: patients stopped seeking non-essential services, and practices had to be creative to keep their staff members employed. While […]

The State of Virtual Healthcare 2023

Patient on the phone with doctor

The customer is always right. We all know that’s not exactly the case, but part of providing good service to consumers is listening to their concerns and complaints.  That sentiment used to apply more to industries such as retail and banking. However, with the rapid rise of healthcare consumerism, providers now must adopt more patient-centric […]

Porting a Number: Keeping Your Number is Easy with RingRx

Entering new number into phone

Whether you’re switching your personal cell phone service from one carrier to another or your entire practice from an old-school phone system to a Voice over Internet Protocol, the question that’s top of mind – and most frequently asked – is also the most basic: What happens to my phone number?  The question and concern […]

Is Your Healthcare Practice Prepared for a HIPAA Audit?

Folder of HIPAA paperwork

Audit. That one word causes a lot of fear in people, even law-abiding taxpayers who follow the rules and regulations of the Internal Revenue Service (IRS) to a tee.  The United States Department of Health & Human Services (HHS) conducts a different type of audit, although no less scary to healthcare organizations subject to it. […]