HIPAA Violations: Want to Keep Your Organization’s Communications Secure? Focus on Reducing User Error
Anyone who works in the healthcare industry is well aware of the Health Insurance Portability and Accountability Act (HIPAA) and the need to keep patients’ protected health information (PHI) secure and safe from HIPAA violations. As a result, healthcare organizations go to great lengths to ensure they have technologies and systems in place to keep […]
Here’s How to Choose the Right HIPAA-Compliant Phone System for Your Healthcare Organization
When it comes to data security breaches, healthcare providers have a lot to lose. Not only can these breaches cause system downtime and lost productivity for a healthcare organization (e.g. a physician’s office, clinic, hospital, etc.), but they also put sensitive patient information risk—leading to HIPAA violations that can result in costly fines and lawsuits […]
Five Reasons Why Your Practice Needs a HIPAA Compliant Phone System
Staying in compliance with all aspects of the Health Insurance Portability and Accountability Act of 1996, more commonly referred to as HIPAA, is essential for your healthcare organization. HIPAA outlines strict standards applicable to a range of individuals and organizations, including the following: • Healthcare providers, including doctors, dentists, chiropractors, nutritionists, behavioral therapists, clinics and […]
Healthcare Communication for Strong Patient Care: 10 Tips on Designing a Phone System for a Modern Doctor’s Office
Having spent decades in an industry that manages how people connect, communicate and inform each other through the technology of modern phone systems, I’ve developed what some may consider an academic-level expertise on the simple things that offices can do to make the people calling feel attended to, cared for and at ease. When it […]
The Hassle-Free Solution to HIPAA Voicemail Communication
Voicemail is just voicemail, right? Except it’s not. If you ask 10 people what they expect from voicemail, you’ll get 5 different answers, and 2 of the answers will undoubtedly be “send a text instead.” Voicemail has come to be seen by many as a ubiquitous communication tool with virtually no avenues for collaboration. Compared […]