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Spam. It wasn’t always a bad word. Some people even like the canned lunch meat that first hit grocery store shelves in …

The world is full of rules and regulations. Following speed limits, paying taxes, and not taking other people’s property are all laws …

A phone call is often the first way a client makes contact with a therapist. For some clients, this simple – and …

Remember when voicemail used to be the primary method for patients to communicate with healthcare providers? If the staff at a physician’s …

Medical errors are unavoidable. Sadly, these oversights sometimes result in tragic circumstances, as approximately 100,000 Americans die annually because of medical errors. …

It’s been almost two years since the COVID-19 virus catapulted the world into a pandemic. The healthcare industry continues to face numerous …

Defined as verbal speech or other methods of relaying information in order to get a point across, effective communication is a necessary …

The first documented medical telephone consultation occurred in 1879. Healthcare has changed dramatically in the more than 140 years since that consultation, …

Since February 2020, nearly 18 percent of healthcare workers in the United States have quit their jobs, and overall employment in the …

Mistakes happen. This is true in every industry. However, in healthcare, the consequences can be deadly. Medical errors are a leading cause …

The COVID-19 pandemic has been stressful for many individuals, including frontline healthcare workers. Although the number of new cases has decreased over …

The utilization of mobile health (mHealth) apps continues to rapidly increase in the United States. Such apps enable patients to log, store …