Manage Your Calls Effortlessly
Whether you have multiple locations or are a solo provider, route calls without disrupting the patient experience.
Simplify Call Management
Whether you have multiple locations, multiple people answering your phones, or are a solo provider, RingRx’s Call Queue feature ensures that calls are routed to the next available agent. Meanwhile, your patients get to listen to pleasant on-hold music without getting the run around.
Improve Patient Experience
RingRx call queues help manage high-volume call traffic, ensuring patients can speak with the right person in a timely manner, reducing wait times, and improving overall patient satisfaction.
Increase Office Efficiency
Simplify the management of incoming calls, ensuring that calls are automatically routed to the right agents or departments. This means fewer missed calls, quicker response times, and a more efficient workflow.
All The Features You Need
RingRx’s Call Queue feature streamlines your call management operations.
Sequentially route calls to available agents, offer music-on-hold to calls in queue, or re-offer the call when availability changes.
Improve the patient experience by providing call feedback to people answering the phones. Enter a monitoring session to speak with the caller or agent, or start a three-way call.
Statistics are tracked using a queue dashboard, with alarms for calls that go past the maximum wait or max callers thresholds.
Already Have a Business Phone Number?
Keep your existing number without interrupting service. That’s the power of RingRx.
Resources to Support Your Success
