
PBX. ATB. ACD. ANI. IAX. POE. VoIP. If you’re not familiar with these acronyms, you’re not alone. Although some of…
PBX. ATB. ACD. ANI. IAX. POE. VoIP. If you’re not familiar with these acronyms, you’re not alone. Although some of…
Whether yours is a small solo practice, a multi-location office and physician practice, a family medicine office or a center for specialized …
There’s no doubt that technology has substantially altered the healthcare industry. Patients can now schedule appointments online, check in digitally before an …
Do you remember the days before social media? No matter whether you’re GenX or from the “Okay, Boomer” cohort, and no matter …
The pandemic may seem like it was a lifetime ago, but it was only a few short years, and we’re still feeling …
Sometimes it’s good to be different. If everyone and everything were the same, the world would be a boring place. In healthcare, …
The customer is always right. We all know that’s not exactly the case, but part of providing good service to consumers is …
Whether you’re switching your personal cell phone service from one carrier to another or your entire practice from an old-school phone system …
Audit. That one word causes a lot of fear in people, even law-abiding taxpayers who follow the rules and regulations of the …
Let’s take a moment to think about something a bit less medically and HIPAA-compliance oriented, but still important to your patients’ perception …
Providing exceptional patient care is more than just about medical expertise. Today, patients evaluate healthcare practices based on their overall experience, from …
Entrepreneurship continues to boom in the United States. An average of 4.4 million small businesses started annually in this country, bringing the …
Are you constantly wondering how the day slipped away from you, longing for more hours to get things done? Inefficient communication practices …
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