Navigating the Complexities of HIPAA Compliance for Your Practice

When you work in healthcare, hearing about HIPAA is inevitable. There is a ton of information online about HIPAA, but finding information related to your business can be challenging as a small healthcare practice. Here are some HIPAA FAQs for smaller practices…  What is the HIPAA Privacy Rule? The HIPAA Privacy Rule dictates the proper […]

The Perks of Patient Satisfaction for Healthcare Providers

The Perks of Patient Satisfaction for Healthcare Providers

In the business world, it costs five times as much to attract a new customer than to keep an existing one. Satisfied customers tell an average of nine people about their positive experience, while dissatisfied ones are likely to tell 22 people about their negative one. Healthcare, for all intents and purposes, is a business. That […]

The Hassle-Free Solution to HIPAA Voicemail Communication

HIPAA Voicemail Communication

Voicemail is just voicemail, right? Except it’s not. If you ask 10 people what they expect from voicemail, you’ll get 5 different answers, and 2 of the answers will undoubtedly be “send a text instead.” Voicemail has come to be seen by many as a ubiquitous communication tool with virtually no avenues for collaboration. Compared […]