Phone SystemsVoIP

Designing your HIPAA Phone System

By September 29, 2015 February 4th, 2020 No Comments
Designing your Phone System in the Cloud

The bottom line is that your HIPAA phone system can now join the rest of the workforce in the present. One of the few areas that were kept from advances because of a lack of computer interface is now on track with the rest of your business. And there are no obvious reasons for not upgrading.

For the longest time, the only option for routing calls was a switchboard operator. In fact, that’s still the way a lot of clinics and doctors’ offices deal with the after-hours or urgent calls that come in for them. There is a better answer however, as the technology has caught up with the need, a new way of dealing with these calls has been created. The answer is a designer HIPAA phone system.

The newest systems use private servers to manage calls. And these servers, which utilize a computer component can be extremely user-friendly despite being so advanced. Errors, which are commonly made by a switchboard operator are virtually non-existent.

The software can be used to “design” your phone system any way you like. In the past, you had to physically move phones around in the office to provide new extensions. This is no longer the case, such primitive accommodations are no longer necessary. This sort of thing is now done with the press of a button.

The bottom line is that your phone system can now join the rest of the workforce in the present. One of the few areas that were kept from advances because of a lack of computer interface is now on track with the rest of your business. And there are no obvious reasons for not upgrading.

Doug Parent

Author Doug Parent

Doug is the CEO and co-founder of RingRx. With an extensive background in healthcare telecommunications and live agent services, Doug brings a unique perspective to solving problems and simplifying operations of modern practices, clinics, hospitals and companies involved in the healthcare cycle.

More posts by Doug Parent

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