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The Roadmap to Digital Healthcare: Security, Mobility, Automation, and Cloud Capabilities

By February 1, 2018 February 5th, 2018 No Comments
The Roadmap to Digital Healthcare: Security, Mobility, Automation, and Cloud Capabilities

Follow your roadmap carefully and ensure that security, mobility, automation, and cloud capabilities all intersect at the right places for your healthcare practice.

When it comes to designing and implementing IT solutions for a healthcare practice it is important to dream big. When it comes to realizing that your practice needs to be future-ready and future-proof, you want an environment that requires imagination and planning.

Regarding healthcare IT, think of designing your infrastructure the same way you would map out a trip to Disneyland. You’ll need to take into account peak traffic hours, zero in on the destinations that offer the best experience, talk to others about their recommendations, and enter the park knowing that you will have to pivot, change plans, and think outside the box.

The roadmap to digital healthcare includes stops at four major points: security, mobility, automation, and cloud capabilities. By carefully examining how these roads intersect will make a huge difference when it comes to patient satisfaction and solutions that may not hit the mark.

A video from Allegro Pediatrics provides a case study for why security matters so much. CIO Brock Morris talks about the need for secure healthcare solutions in the context of the multitude of challenges the industry faces, one being that it is highly regulated. New rules, regulations, and mandates are issued everyday. Patient Health Information (PHI) must be transmitted securely and tightly controlled. On top of this, security must be something that enables efficiency, as opposed to being a roadblock that stifles productivity. Allegro Pediatrics met these protocols by ensuring technology chosen to run the practice had security built in across the entirety of the solution stack.

There is also an innate connection between security and mobility. Be sure to recognize this integral connection and implement secure mobility strategies that make members of your healthcare practice more productive anywhere, on any device, and over any network. A great start is having a phone system like RingRx that is fully HIPAA compliant and offers solutions onsite or from a remote workplace.

The thought of mobility may seem like it can add further complications, but choosing the right technology stack actually empowers teams by simplifying and improving automated workflows. Saint Mary’s Health System offers a great example of how implementing new technology can make the patient-doctor communication experience better. By working with IT professionals to integrate innovative solutions your practice can also improve workflows and how users access information, communicate with clinicians, and manage their visits. The results will be a cultural change that enables better patient care.

Our last stop on this roadmap is cloud computing capabilities. Historically, healthcare has been slow and resistance to adopting cloud infrastructure, but this is changing rapidly. If you haven’t explored how your practice can benefit from implementing a cloud solution, now is the time to start thinking outside of the box. Ideally, whatever cloud solutions you chose to implement in your office should address all the major concerns you have with IT. This includes technology migration, upgrades, mobility, and business continuity. All of these should be supported by a solid foundation of security and HIPAA compliance.

Follow your roadmap carefully and ensure that security, mobility, automation, and cloud capabilities all intersect at the right places for your healthcare practice. You’ll get there and we can help! Click here to start your free 30 day trial of RingRx.

Doug Parent

Author Doug Parent

Doug is the CEO and co-founder of RingRx. With an extensive background in healthcare telecommunications and live agent services, Doug brings a unique perspective to solving problems and simplifying operations of modern practices, clinics, hospitals and companies involved in the healthcare cycle.

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