Technology is developing at an exponential rate and your ability to swiftly adapt to these changes will effect the growth and stability of your practice.
Regardless of your personal opinion or being in the healthcare industry, the rapid advance of technology is not going to slow down anytime soon. Healthcare practices that fail to adapt are going to find themselves left behind in the dust, while the more savvy, early tech adopters will reap the rewards. The good news is that you don’t have to rebuild your practice from the ground up. Your office has enjoyed success thus far and now it is up to you to understand how technology affects your healthcare practice and usee it to your advantage.
Here are 5 ways that cloud communication technology can change your healthcare practice for the better.
Every aspect of your practice can be handled from remote locations if your smartphone or tablet is loaded with the correct HIPAA compliant software. This can include takings/making patient calls, web faxing prescription orders, and calendar shift management. This mobile freedom isn’t just for you as a doctor or healthcare practitioner. It is for your customers and patients as well. The rise of generation Y millennials means that more people are using mobile devices to research doctors, refill prescriptions, shop, share experiences, and create organic referral networks. This new paradigm is rewriting the doctor-patient relationship.
Versatility and Scalability
Cloud computing as a whole allows practices of all sizes to offload workloads to 3rd party servers. This means you don’t need to keep up with legacy servers stashed away in your back closet. Using a cloud communication provider means you no longer have to fear expansion and mobility because of downtime, crashes, or losing data. With a VoIP provider like RingRx, you will have access to more resources that would have been cost prohibited in the first place. As your practice grows, RingRx will grow with you and handle all the necessary IT needs when it comes to your phone system.
Technology has made it so easy to stay in touch. We can look at this phenomenon on a social level by talking about platforms like Facebook, WhatsApp, text messaging, and email alone. For a healthcare practice you can use this connectivity to your advantage by implementation technology platforms that offer a better patient experience.
Decreasing Cost and Increasing Functionality
With cloud computing, hardware and software technologies have merged into one. These types of solutions have become increasingly easier to use and afford. Dedicated entrepreneurial minds have taken a hard look at industries, such as healthcare, and have begun creating systems and packages to offer solutions to multitudes of pain points. The healthcare industry in particular is going though a huge technology shift as medical records move to electronic forms, paper fax becomes obsolete, and patient-doctor communication is demanded to be real time. These types of solutions are offered at affordable prices and are built in a way that does not require you to hire a dedicated IT employee or sign long service contracts. RingRx pricing starts at $15 a month, no contract, and no onboarding fees.
You simply can’t afford to operate your healthcare practice in a vacuum any longer. With the pervasiveness of social platforms like Yelp and Facebook, users can easily connect regardless of location, financial background, or even social status. Years ago it was okay for a doctor to never answer calls and offer mediocre customer service for patients. Today you should note that whatever goes on the Internet, stays on the Internet. If someone has a bad experience at your office they can write a bad review or rant online which will hurt the ability to grow your practice. This is why cloud communication is important to implement so you can keep offering the best experience for your patients.
Technology is a wave. You can either ride it or wipe out. The healthcare world has stayed relatively stagnant over many years, but it is probably safe to say that this will never happen again. Technology is developing at an exponential rate and your ability to swiftly adapt to these changes will effect the growth and stability of your practice. Technology, especially cloud communications, has changed every way a doctor or healthcare practitioner operates and it is up to you to keep up with innovative platforms.
Need some help getting started? Give RingRx a call at 888-980-6860 or fill out our form to start your free 30 day trial. We offer a signed BAA for all new accounts and make it our number one priority to offer the best cloud communications platform for your office.