Physicians spend an average of 50 hours per week on patient care and administrative tasks, often sacrificing work-life balance. Mobile tools like the RingRx app can restore valuable time and convenience.
Maybe your clinic’s doctors are among over 80 percent of physicians who report smartphone usage during clinical practice. Along with automating time-consuming administrative tasks, mobile devices enable you to provide care to patients more efficiently by assisting you with information and time management, health record maintenance and access, reference and information gathering, remote patient management and monitoring, and clinical decision-making.
Research has shown that physicians’ use of mobile devices has led to many positive social and managerial outcomes, such as more efficient patient care delivery, better disease monitoring, and increased productivity. Such technology lets physicians communicate more quickly and easily with colleagues and patients, resulting in stronger patient-provider relationships and improved continuity of care.
A Mobile App Made for Healthcare Providers
At RingRx, we know that convenience is crucial for busy physicians like you. That’s why we designed our healthcare communications platform to enable calling, texting, and faxing through a simple, integrated, cloud-based service, reducing administrative hassle and IT complexity. In addition to our mobile app, our service works with conventional desk phones and a desktop app you can launch right from your browser. You can even select the one that works best for you and seamlessly switch between them as needed.
The RingRx mobile app lets you manage your practice’s phone system from anywhere at any time, whether you’re in your office or at the hospital visiting a patient. Use it to make, take, or return phone calls and texts from anywhere without a difference in audio quality, securely text your staff and patients, and fax documents with the touch of a button.
Integrated phone, voicemail, fax, and texting capabilities simplify your daily workflow. Our HIPAA-compliant mobile app includes practical, healthcare-specific features such as:
Voicemail transcription: Easily play and read transcriptions of voicemail messages and even add notes to them for extra documentation.
Automated reminders: Send patient and client reminders, promotions, and communications through voice, SMS, and email.
Virtual assistants: Automatically route calls through your practice based on operating hours or team responsibilities.
Easy customization: Tailor your welcome menu, hold music, messages, and more to fit your practice’s specific needs.
Office number caller ID: Ensure patients see your business number, not your personal cell number, thereby solving the problem of caller ID block.
Spam screening: Stop spam in its tracks. Our Privacy Defender solution utilizes call reputation artificial intelligence (AI) to detect which calls are coming from sources that are likely to be spam and provides a multi-layered approach to filtering spam and other unwanted calls, including ones from telemarketers.
Advanced call management: Customize your contact protocols, set up do-not-disturb rules, transfer to other numbers, and more.
Multi-party audio conference calls: Accommodate up to ten people, and play music for attendees before a moderator joins to unlock the room.
HIPAA-Specific Security Protocols
Ensuring airtight HIPAA compliance is essential for medical practices. RingRx’s mobile app encrypts messages to stringent industry standards, includes a signed business associate agreement (BAA), and guarantees that patient data remains protected.
With the RingRx mobile app, messages are encrypted with industry-exacting specifications to prevent data breaches. Our compliance protocols confirm your data is always secure to the absolute highest standards, and our security helps guarantee patients are reached through the numbers they requested to receive calls, as required by HIPAA. Plus, we provide a signed business associate agreement (BAA) so you know your communications are always in full HIPAA compliance.
RingRx is also equipped with built-in redundancy with mobile app technology, making it a seamless option for disaster recovery plans requiring remote operations. No matter the disaster, the app can be deployed in seconds and continues to work – even during total internet or power failure – in temporary offsite premises through emergency Wi-Fi or cellular data, so your staff never misses a beat.
Additional resources for optimizing your RingRx mobile app include:
- Mobile app demo
- Mobile app tutorial
- Basic app settings and preferences
- Instructions on resetting your RingRx app
- Faxing from the mobile app
By leveraging the RingRx mobile app, healthcare providers can improve patient experience, streamline workflows, and ensure efficient and secure communication. Start your complimentary 14-day trial of RingRx today! Also, check out our whitepaper, “Mobile Health (mHealth) Technology: Promoting Improved Provider-Patient Communication.”
