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Yes you sure can bring a number into RingRx from another phone company.  This process is called a “Port” and we do it regularly as part of our service to our customers.  We do not charge for porting (most companies do).  After you sign up for a trial or are already have a paid subscription, we are happy to start a port anytime.

When you sign up for a new account at RingRx, we automatically assign a “temporary” number for you to use during your trial.  You can use this for as long as you want.  You can use it just for the trial, or you can keep it indefinitely when you continue your service.  Once you start a paid account, this number becomes your property and you may keep it forever.You may not port your RingRx trial number out of our service until you have setup a paid account.  We do not charge to port out.When you start your trial, we will obtain a number in your area code (or the area code you prefer) and your town city, if numbers are available.  If numbers are not available in your town or city, we try to get one as close as possible.  Sometimes, the area code you prefer is not available.  We will always contact you to find a suitable alternative.  Unfortunately we do not have the kind of number inventory that would let you pick a specific number or a vanity number. We can refer you to partners we work with if this is something you need

Yes we do sign a Business Associate Agreement (“BAA”) when you start service.  After you have started your free trial, you can get a BAA from us at anytime.  The process is simple and we guide you through it until its complete.

RingRx’s Auto Attendant (aka Menu, Phone Tree, IVR, Virtual Receptionist) includes loads of features to help you build the system that suits you best.

With RingRx’s HIPAA compliant fax system you can safely and securely send documents to hospitals, labs and healthcare partners.  Fax from the web, machine or both, all of your fax history will be saved at your fingertips.  RingRx faxing is HIPAA compliant and we sign a BAA on the start of service

RingRx is a full-featured enterprise-class communications solution. This means it works just as well for solo practitioners as it does for large multi-location clinics and hospitals. Even with a single provider or small office, you get all the same benefits and features of a large company. Our service works either with conventional deskphones, a mobile app, or a desktop app you can launch right from your browser. Your service comes along with a phone number (we either get you a new one or we can bring an existing one over from another company) plus dozens of other phone, fax, text and conference features.

Yes we sure are HIPAA compliant. Our platform is built from the ground up for security and compliance so you don’t have to worry about your patient’s information being exposed, or risk of an audit.