Addressing the top 4 challenges of running a medical office
Managing a medical practice is no easy feat. In addition to providing healthcare services, there are a host of administrative tasks to consider, such as healthcare staffing and retention, business strategy, insurance processing, securing financing, staying up-to-date with regulations and technology, and enhancing the patient experience. These factors present an ongoing source of stress and […]
The Importance of Phone Skills for Healthcare Providers and Their Staff
The first documented medical telephone consultation occurred in 1879. Healthcare has changed dramatically in the more than 140 years since that consultation, but one of the important components of the industry remains communication. As we mentioned in a previous blog, effective communication can lead to better health outcomes through reduced medication errors. A study published […]