How many communications platforms does a healthcare organization need?
Your practice is growing by leaps and bounds. Congratulations! Now comes the hard(er) part: deciding which technology solutions will streamline your workflows and offer the scalability you need. Does that mean you should invest in a new EHR or EMR system? Should you purchase software that enables you to provide the option of online appointment […]
3 Essential Questions for Evaluating Your Healthcare Practice’s Communications Platform
Managing a healthcare practice goes beyond routine administrative tasks. It encompasses a range of responsibilities, from policy implementation to problem-solving. As a medical office manager, you’re pivotal in ensuring the smooth operation of the practice. This includes a critical aspect often overlooked: the choice of technology, particularly the communications platform. Technology in healthcare is not […]
Texting and Healthcare: The Challenges of Staying Current and Compliant
Unlocking patient satisfaction and improving office efficiency are paramount goals for healthcare practices. The solution lies in incorporating HIPAA-compliant texting into your toolkit. By securely communicating with patients and streamlining internal workflows, you can enhance patient experiences and optimize operations. How Text Messaging Can Be HIPAA-Compliant To say communication has undergone a sea change in […]
Faxing in Healthcare – Bridging the Technology Gap and Staying Compliant
Let’s talk about fax machines “1980 called, and it wants its fax machine back” isn’t as funny as it sounds. Plenty of ready criticisms are available about the clunky devices: they take up valuable desk or floor space and require a phone line. Manual dialing is time-consuming, especially when there’s a real chance you’ll get […]
The Future of Call Management: How RingRx’s Call Reputation and Privacy Defender is Changing the Game
Have you ever stopped to count how many scam calls your medical practice receives on a daily basis? Unfortunately, what was once considered a nuisance has become an epidemic, particularly since the start of the pandemic. According to the Federal Trade Commission, the proliferation of false phone calls and text messages is a side effect […]