RingRx Blog

Educational materials and industry insights to help empower healthcare professionals like you and enhance patient care.

busy nurse using advanced phone system at hospital

Managing a healthcare practice goes beyond routine administrative tasks. It encompasses a range of responsibilities, from policy implementation to problem-solving. As a …

Larger healthcare providers face an array of challenges, from varying stakeholder needs to disparate communication systems and ever-changing industry regulations and policies. …

Healthcare professional evaluating services

PBX. ATB. ACD. ANI. IAX. POE. VoIP. If you’re not familiar with these acronyms, you’re not alone. Although some of them sound …

Mobile phone in healthcare practice

Whether yours is a small solo practice, a multi-location office and physician practice, a family medicine office or a center for specialized …

Doctor on the phone evaluating communications providers

There’s no doubt that technology has substantially altered the healthcare industry. Patients can now schedule appointments online, check in digitally before an …

Laptop and phone engaging with social media in a healthcare office

Do you remember the days before social media? No matter whether you’re GenX or from the “Okay, Boomer” cohort, and no matter …

Two medical professionals looking at a chart

The pandemic may seem like it was a lifetime ago, but it was only a few short years, and we’re still feeling …

Group of doctors evaluating business plans

Sometimes it’s good to be different. If everyone and everything were the same, the world would be a boring place.  In healthcare, …

Patient on the phone with doctor

The customer is always right. We all know that’s not exactly the case, but part of providing good service to consumers is …

Entering new number into phone

Whether you’re switching your personal cell phone service from one carrier to another or your entire practice from an old-school phone system …

Folder of HIPAA paperwork

Audit. That one word causes a lot of fear in people, even law-abiding taxpayers who follow the rules and regulations of the …

Woman enjoying hold music on mobile phone

Let’s take a moment to think about something a bit less medically and HIPAA-compliance oriented, but still important to your patients’ perception …