3 Essential Questions for Evaluating Your Healthcare Practice’s Communications Platform

busy nurse using advanced phone system at hospital

Managing a healthcare practice goes beyond routine administrative tasks. It encompasses a range of responsibilities, from policy implementation to problem-solving. As a medical office manager, you’re pivotal in ensuring the smooth operation of the practice. This includes a critical aspect often overlooked: the choice of technology, particularly the communications platform. Technology in healthcare is not […]

Tips for Designing a HIPAA Compliant Phone System

Defined as verbal speech or other methods of relaying information in order to get a point across, effective communication is a necessary component in almost any industry. In healthcare and with patient-system interactions, communication is bidirectional. As described in the Harvard Public Health Review, this means the following: Patients need to be able to convey […]