Deciphering VoIP — How to Select the Right System for Your Healthcare Practice
PBX. ATB. ACD. ANI. IAX. POE. VoIP. If you’re not familiar with these acronyms, you’re not alone. Although some of them sound like federal agencies, they all have to do with telecom. PBX, for example, stands for private branch exchange, and ATB is short for all trunks busy. For this blog, we’re focusing on VoIP, […]
Why Your Practice Needs to Upgrade to VoIP in 2024
Whether yours is a small solo practice, a multi-location office and physician practice, a family medicine office or a center for specialized care, it all begins with your patients and the treatment that they receive. Your desire to run your office efficiently and cost-effectively is always balanced by the need to be responsive, compassionate, and […]
Key tools and resources to help health information professionals stay current and efficient
The healthcare industry is constantly evolving. For those on the frontlines, like health information professionals (HIPs), staying up-to-date with the latest tools and technology is crucial for providing the highest quality care. With the ever-increasing amount of patient data and the importance of maintaining privacy and security, HIPs play a critical role in ensuring the […]
Employing Technology to Quell the Consequences of Staffing Shortages in Skilled Nursing Facilities
Since February 2020, nearly 18 percent of healthcare workers in the United States have quit their jobs, and overall employment in the industry is down by 524,000. In October 2021, U.S. hospitals lost roughly 8,000 jobs. Even many of those still employed by the healthcare industry aren’t working at full capacity. Use of sick time […]