Scaling Excellence: Solutions for Expanding Healthcare Practices

Team of doctors looking at tablet

Business growth is great. It means your product or service meets consumers’ needs and/or preferences.  Challenges often occur, though, when you attempt to grow your business. You have to figure out how and when to expand your workforce, what strategies to implement to stay competitive and which methods best ensure strong financial management. Another priority […]

How many communications platforms does a healthcare organization need?

nurse managing multiple phone systems, needs to consolidate to one phone system

Your practice is growing by leaps and bounds. Congratulations! Now comes the hard(er) part: deciding which technology solutions will streamline your workflows and offer the scalability you need.  Does that mean you should invest in a new EHR or EMR system? Should you purchase software that enables you to provide the option of online appointment […]

The State of Virtual Healthcare 2023

Patient on the phone with doctor

The customer is always right. We all know that’s not exactly the case, but part of providing good service to consumers is listening to their concerns and complaints.  That sentiment used to apply more to industries such as retail and banking. However, with the rapid rise of healthcare consumerism, providers now must adopt more patient-centric […]

Navigating the Complexities of HIPAA Compliance for Your Practice

When you work in healthcare, hearing about HIPAA is inevitable. There is a ton of information online about HIPAA, but finding information related to your business can be challenging as a small healthcare practice. Here are some HIPAA FAQs for smaller practices…  What is the HIPAA Privacy Rule? The HIPAA Privacy Rule dictates the proper […]

Telecommunications: Taking a Commanding Role in Healthcare

Telecommunications Taking a Commanding Role in Healthcare

It’s been almost 145 years since Alexander Graham Bell was granted his telephone patent and made the first-ever phone call. Without that invention, no one knows if or when telecommunications would be a part of our world. Telecommunications has become an essential part of the healthcare industry. Defined as the suite of technologies, devices, equipment, […]