RingRx Blog

Educational materials and industry insights to help empower healthcare professionals like you and enhance patient care.

Front desk staff member in blue scrubs speaking on a desk phone at a medical reception counter, with a computer monitor in view and a “Call Handling Policy” notice posted on the wall panel beside the phone.

Key Takeaways Unwanted robocalls are the FCC’s top complaint and pose serious HIPAA risks to healthcare practices. Spam calls can lead to …

Key Takeaways Both RingRx and Spruce Health offer HIPAA-aware VoIP built for healthcare practices. Spruce leans into an app based messaging model. …

Key Takeaways Encryption is critical but not sufficient, making layered safeguards essential. Access controls prevent unauthorized viewing of sensitive data. Ongoing staff …

Imagine arriving at your office on Monday morning to discover that your voicemail system is down, your fax machine is malfunctioning, and …

Picture this: your waiting room is bustling, your administrative team is juggling appointments, and voicemails continue piling up faster than anyone can …

About one-third of adults in the United States report that, in the past 12 months, they have skipped or postponed getting healthcare …

Physicians spend an average of 50 hours per week on patient care and administrative tasks, often sacrificing work-life balance. Mobile tools like …

Today’s healthcare consumers are busy. They don’t want to wait on line to schedule an appointment or request a prescription refill.  Patients …

Pagers were all the rage in the late 1990s and early 2000s, but their use rapidly declined with the emergence of cell …

10 Things Healthcare Providers Want Patients to Know Trust plays a pivotal role in physician-patient relationships. There’s proof: trustful relationships are associated …

Springtime in the United States brings warmer temperatures, flowers blooming and more daylight. Severe weather often rears its ugly head this time …

Healthcare should focus on patients. However, more than half of patients report having had a negative healthcare experience, and over a third …

Rural medical practices face increasing financial pressure, staffing shortages, and challenges with patient accessibility. With 700 rural hospitals at risk of closing, …

Cybercriminals aren’t just targeting large hospitals anymore—small and mid-sized healthcare practices are at risk now more than ever. A single ransomware attack …

The healthcare industry is facing unprecedented cybersecurity threats, and new federal regulations could soon reshape security compliance for practices of all sizes. …

Cybersecurity threats are evolving at an alarming pace, and healthcare remains the most targeted industry. In 2024 alone, 183 million patient records …

Consider a Cost-Effective and HIPAA-Compliant VoIP Phone System It’s not just the price of eggs that’s rising – of the nearly 400 …

Consumers want choices. They are no longer relegated to a single provider for services such as automotive maintenance, home repairs and delivery …

If you can’t find a smartphone app that fits what you’re looking for, you might not be searching hard enough. The Apple …

And the winner for best healthcare communication solution for 2025 goes to…Voice Over Internet Protocol! Okay, so there’s no such award — …