RingRx Blog

Educational materials and industry insights to help empower healthcare professionals like you and enhance patient care.

Compare RingRx vs. Quo, formerly OpenPhone, for healthcare phone, text, fax, HIPAA, BAA, routing, AI, pricing, and on-call needs.
Front desk staff member at a medical practice managing calls, texts, voicemail, fax, and routing through a healthcare communication system.

Compare RingRx vs. Quo, formerly OpenPhone, for healthcare phone, text, fax, HIPAA, BAA, routing, AI, pricing, and on-call needs.

Front desk staff member at a medical practice using a headset while managing phone, text, voicemail, and video communication.

Choose the right patient communication channel for phone, voicemail, text, and video with a HIPAA-aware workflow for medical practices.

Key Takeaways Google Voice can work well for basic business calling, especially for small teams already using Google Workspace. Healthcare practices should …

Key Takeaways Using a VoIP provider that handles PHI without a signed BAA can create a serious HIPAA compliance gap, regardless of …

Medical practice manager reviewing transparent pricing on a computer in a private practice office.

Key Takeaways Healthcare practice operating costs are rising, making every dollar count. Choosing a communications platform without transparent pricing can leave practices …

Front desk staff member in blue scrubs speaking on a desk phone at a medical reception counter, with a computer monitor in view and a “Call Handling Policy” notice posted on the wall panel beside the phone.

Key Takeaways Unwanted robocalls are the FCC’s top complaint and pose serious HIPAA risks to healthcare practices. Spam calls can lead to …

Key Takeaways Both RingRx and Spruce Health offer HIPAA-aware VoIP built for healthcare practices. Spruce leans into an app based messaging model. …

Key Takeaways Encryption is critical but not sufficient, making layered safeguards essential. Access controls prevent unauthorized viewing of sensitive data. Ongoing staff …

Imagine arriving at your office on Monday morning to discover that your voicemail system is down, your fax machine is malfunctioning, and …

Eight million job openings in the United States should be good news — except when there are only 6.8 million unemployed workers …

One in five adults in the United States lives with a mental illness. It takes many of these individuals an average of …

Did you know that more than 2,700 robocalls are made every second in the United States, totaling over 1 billion weekly? The …

family doctors using hipaa compliant messaging software

Family medicine physicians are part of a vital network of over 100,000 practitioners across the United States, providing care to patients from infancy through senior years. Every day, they manage a wide variety of ailments, offer preventative services through screenings, and help patients navigate chronic diseases. Family medicine physicians are crucial, often acting as the first contact for patients with undiagnosed health concerns.

Baseball, football, hockey, soccer, tennis — and the newest sports craze, pickleball — all center on competition. Physician practices also compete, vying …

automated texting system for medical practice

How Your Practice Can Utilize Automated Outreach to Promote Patient Engagement  Before the creation of the internet and the explosion of smartphone …

Dolly Parton’s 9 to 5 tune might still be a classic, but that does not mean today’s companies stick to those hours. …

nurse managing multiple phone systems, needs to consolidate to one phone system

Your practice is growing by leaps and bounds. Congratulations! Now comes the hard(er) part: deciding which technology solutions will streamline your workflows …

Larger healthcare providers face an array of challenges, from varying stakeholder needs to disparate communication systems and ever-changing industry regulations and policies. …

When you work in healthcare, hearing about HIPAA is inevitable. There is a ton of information online about HIPAA, but finding information …

The 7 Most Common HIPAA Violations - And How To Avoid Them

When it comes to healthcare administration, protecting patient privacy is imperative. Today, confidential patient information and handling such records is a codified …