Key Takeaways Both RingRx and iPlum support HIPAA-oriented healthcare communication workflows, but they are built for different operating models. iPlum is a …
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Educational materials and industry insights to help empower healthcare professionals like you and enhance patient care.
Key Takeaways Both RingRx and iPlum support HIPAA-oriented healthcare communication workflows, but they are built for different operating models. iPlum is a …
Key Takeaways Inconsistent staff responses to common questions create repeat calls, complaints, and avoidable manager involvement. This is a process problem, not …
Key Takeaways Healthcare practice operating costs are rising, making every dollar count. Choosing a communications platform without transparent pricing can leave practices …
Key Takeaways Unwanted robocalls are the FCC’s top complaint and pose serious HIPAA risks to healthcare practices. Spam calls can lead to …
Key Takeaways HIPAA audits make proactive security essential for every medical practice. Immediate containment prevents small gaps from becoming major compliance issues. …
Key Takeaways Physicians and staff spend dozens of hours each week on administrative work. Purpose-built communication tools can reclaim hours every week …
Key Takeaways Both RingRx and Nextiva can support HIPAA-aware VoIP with BAAs for healthcare practices. Nextiva is a general UCaaS platform. RingRx …
Key Takeaways Both RingRx and Spruce Health offer HIPAA-aware VoIP built for healthcare practices. Spruce leans into an app based messaging model. …
Key Takeaways Encryption is critical but not sufficient, making layered safeguards essential. Access controls prevent unauthorized viewing of sensitive data. Ongoing staff …
Missed appointments aren’t just about forgetfulness. They’re directly tied to how easily patients can interact with your practice. Outdated communication channels, such …
Picture this: your waiting room is bustling, your administrative team is juggling appointments, and voicemails continue piling up faster than anyone can …
About one-third of adults in the United States report that, in the past 12 months, they have skipped or postponed getting healthcare …
Physicians spend an average of 50 hours per week on patient care and administrative tasks, often sacrificing work-life balance. Mobile tools like …
Today’s healthcare consumers are busy. They don’t want to wait on line to schedule an appointment or request a prescription refill. Patients …
Pagers were all the rage in the late 1990s and early 2000s, but their use rapidly declined with the emergence of cell …
10 Things Healthcare Providers Want Patients to Know Trust plays a pivotal role in physician-patient relationships. There’s proof: trustful relationships are associated …
Springtime in the United States brings warmer temperatures, flowers blooming and more daylight. Severe weather often rears its ugly head this time …
Healthcare should focus on patients. However, more than half of patients report having had a negative healthcare experience, and over a third …
Rural medical practices face increasing financial pressure, staffing shortages, and challenges with patient accessibility. With 700 rural hospitals at risk of closing, …
Cybercriminals aren’t just targeting large hospitals anymore—small and mid-sized healthcare practices are at risk now more than ever. A single ransomware attack …